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There's a lot to like about Vanco!
• No long-term contract
• No hidden fees
• No software to buy
• No limit to number of users allowed
• PCI Level 1 Compliant
• Easy-to-use Online Service Center
• Personalized service
• Excellent reporting |
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| For more information, call 800-774-9355 and ask for Anders or send an email to Info@ePaymentsByVanco.com. |
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Online |
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Accept payments on your website! |
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With e.service® by Web, Vanco makes it easy to offer your customers a simple and secure way to make both one-time and recurring payments on your company's website. Vanco handles the design, maintenance and security for you and delivers an email confirmation each time an online payment is initiated.
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Bill Presentment and Payment |
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Now your utility company can present open invoices and accept payments electronically! With Bill Presentment and Payment, your company website will be equipped with a secure Vanco-hosted payment page that enables customers to view invoices and make payments using a variety of methods.
It's as easy as 1-2-3! |
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- Customers visit your website and log into a secure, Vanco-hosted payment page.
- Customers view and pay invoices.
- Vanco processes the payments and sends you a data file for fast, accurate posting. Funds arrive via a single ACH daily deposit.
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Bill pay checks a problem? We can help! |
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| With e.service® Gateway, payments made through online banking and other bill pay websites are consolidated and delivered to you electronically. The result is fast, straight-through processing that minimizes bill pay checks and maximizes efficiency. |
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Fast — Gives you quicker access to funds. Payments are transferred directly into your company's bank account via a single daily ACH deposit. |
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Easy — Allows you to make corrections when inaccurate account information is provided and then assign payments to be automatically routed in the future. |
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Accurate — Delivers payment information in your desired format for easy, error-free posting. |
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Economical — Provides a more cost-effective solution than manually processing bill pay checks or utilizing a lock box service. |
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Implementing e.service® Gateway is easy—little or no IT work is required and Vanco will work with you to ensure that payments are accurately posted. Learn more
e.service® Gateway uses e.service® Payment Exchange™—a versatile online payment portal that allows originators and billers to apply a permanent, automatic solution to outbound and inbound payments—payments that would otherwise be processed as exception items. |
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Over The Phone |
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Receive utility payments by text message! |
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| Cell phones and smart phones are everywhere and mobile payments are poised for rapid growth. Vanco can quickly have your company up and running and ready to receive utility payments by text. |
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Looking for an easy way to take phone payments? |
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| With Vanco's optional Virtual Terminal feature, you can process phone payments in real time by keying payment information into any Internet-connected computer. You can also use a paper authorization form to collect payment information and key it into an Internet-connected computer at a later time. |
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Which payment methods will you offer customers? |
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| To accept credit and debit card payments, choose e.service® Merchant Services. To accept payments that are transferred directly from customer bank accounts, choose e.service® EFT. |
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Auto Pay |
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Automate payments and free up staff time! |
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For many utility companies, valuable staff time is spent every billing cycle manually entering payments—even when those payments are made through an "Auto Pay" program. Fortunately, Vanco can automate the entire process, giving you a true end-to-end Auto Pay program.
Credit & Debit Cards
With e.service® Merchant Services, you can find immediate savings in the way your company processes credit and debit card payments. The savings are real, the reporting is excellent and we make switching over to our merchant account an easy transition.
Special rate for utility payments!
Vanco offers a special low rate for electric, gas, water and sanitary service payments. For more details please call 800-774-9355 and ask for Anders.
Electronic Funds Transfer (Direct Debit)
With e.service® Electronic Funds Transfer (EFT), payments are electronically debited from customer bank accounts and deposited directly into your company's bank account. EFT (also called Direct Debit or ACH) is a fast, secure and cost-effective way to process payments. Vanco makes a single ACH deposit into your account on the same day EFT payments are debited from the bank accounts of your customers. |
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In Person |
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Simple solutions for in-person payments! |
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Card Swipe
Perfect for processing one-time card-present payments, Vanco's small card reader simply plugs right into the USB port on any Internet-connected computer. It won't tie up your phone lines or require another network connection. Card Swipe is an optional feature available with e.service® Merchant Services.
Virtual Terminal
Process real-time electronic bank transfers and credit/debit card payments by keying in payment information from any Internet-connected computer.
Paper Authorization Form
Collect payment information on a paper authorization form and key it into Vanco's secure Online Service Center at a later time. |
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Summary of Vanco payment solutions
Vanco offers utility companies of all sizes a variety of web-based electronic payment solutions under the e.service® brand that may be deployed as a comprehensive suite or implemented individually to meet specific needs.
- e.service® Merchant Services — Enables you to accept credit and debit card payments online, over the phone, in person, or with pre-written authorization.
- e.service® by Web — Allows you to accept payments on your website through a secure Vanco-hosted payment page. Vanco even offers an optional Bill Presentment and Payment feature that enables customers to make payments, view bills and opt in to receive notifications by text or email.
- e.service® Gateway — Consolidates online bill pay transactions and delivers funds electronically via a single ACH daily deposit. The result is fast, straight-through processing that minimizes bill pay checks!
- e.service® Electronic Funds Transfer — Transfers payments electronically from customer bank accounts to your company's bank account on a recurring or one-time basis.
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Contact us
Contact us to learn more about all the efficiencies Vanco can bring to your utility company. Call 800-774-9355 and ask for Anders or send an email to Info@ePaymentsByVanco.com. |
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